Frequently Asked Questions
About Working Together
Q: What's your typical engagement model??
A: We work primarily on monthly retainer engagements ranging between $3,000-$5000/month and more, allowing for strategic consistency and ongoing optimization. We also offer custom project-based work for specialized needs like customer insights testing, AI engine advisory services and crisis communications.
Q: How long do client relationships typically last?
A: Our average client relationship spans 18+ months, with many clients working with us for multiple years as we become an extension of their marketing team. We believe in long-term partnerships that drive sustained growth.
Q: What size companies do you work with?
A: We work with everyone from funded startups and international brands entering the U.S. market to established companies looking to scale. Our sweet spot is growth-focused businesses ready to invest in strategic marketing and public relations.
Q: How quickly can you start a project?
A: New retainer clients typically begin within 2-3 weeks of signing, allowing time for strategic planning and team integration. Rush projects may be accommodated based on team capacity.
Q: How quickly can you start a project?
A: New retainer clients typically begin within 2-3 weeks of signing, allowing time for strategic planning and team integration. Rush projects may be accommodated based on team capacity.
About Our Approach
Q: What makes Creative Concepts different from other marketing agencies?
A: We're one of the few agencies combining traditional strategic marketing with cutting-edge neuromarketing science. Plus, our founder's academic background (Boston University professor with published neuromarketing research) ensures our strategies are both innovative and scientifically grounded.
Q: Do you work with businesses in specific industries?
A: While we work across industries, we have particular expertise in consumer goods, D2C brands, B2B services, and companies targeting U.S. market entry. Our neuromarketing lab works especially well for consumer-facing brands.
Q: How do you measure success?
A: We establish clear KPIs upfront based on your business goals, whether that's engagement rates, sales growth, or brand awareness metrics. All of our strategies are data-driven with regular performance reporting.
Getting Started
Q: What information do you need to provide a proposal?
A: We'll need to understand your current marketing challenges, business goals, target audience, existing marketing efforts, and budget range. A brief discovery call helps us determine if we're a good mutual fit.
Q: Do you require long-term contracts?
A: Our retainer agreements typically run 6-12 months to ensure strategic consistency and measurable results. Month-to-month options may be available for established client relationships.
Q: Can you work with our existing marketing team?
A: Absolutely. We often work as an extension of internal teams, providing strategic direction, specialized expertise, and execution support while collaborating closely with your existing staff.